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Email Form - Click Here to Ask
a Technician (8:00 AM to 6:00 PM Eastern Time)
How to Contact Technical Support
Support and repair of QuickLabel products is available direct from the manufacturer in the US , Canada , France , Germany , and the UK from the following offices:
QuickLabel Systems USA - World Headquarters
24-Hour Support Service
600 East Greenwich Ave., West Warwick, RI 02893
Tel: 877-757-7978 · Fax: 401-822-2430
E-mail: support@QuickLabel.com
QuickLabel Systems Canadian Headquarters
Hours: 8:30am to 5:00pm
648 rue Giffard, Longueuil, Quebec J4G 1T8
Tel: 800-565-2216 · Fax: 450-651-8987 (Québec & Eastern Provinces)
Tel: 877-757-7978 · Fax: 1-401-822-2430 (Ontario & Western Provinces)
E-mail: support@QuickLabel.ca
QuickLabel Systems Deutschland
Hours: 8:00am to 5:00pm
Senefelderstrasse 1/T6, D-63110 Rodgau
Tel. +49 (0) 6106-75033 · Fax: +49 (0) 6106-771121
E-mail: support@QuickLabel.de
QuickLabel Systems France
Hours: 9H-18H Monday-Thursday, 9H-17H Friday
Parc d'Activities de Pissaloup, 1, rue Edouard Branly , 78190 Trappes
Tel: (+33) 1 34 82 09 00 · Fax: (+33) 1 34 82 05 71
E-mail: support@QuickLabel.fr
QuickLabel Systems UK
Hours: 9:00am - 5:30pm
11 Whittle Parkway, Slough, Berkshire, SL1 6DQ
Tel: +44 01628 668836 · Fax: +44 01628 664994
E-mail: support@QuickLabel.co.uk
International Service
If you purchased your QuickLabel product from an authorized representative in another country, please contact our USA headquarters at +1 401 828-4000 for information about how you can obtain Technical Support Service.
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What Information Should I Have Ready Before I Call?
Before you call, please make a note of the Model Number/Name and Serial Number of your product and, if applicable, the Version Number of the label creation software you are using. Please also arrange to be near your QuickLabel product. This will help our Technical Support Engineers answer your questions quickly.
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Emergency Assistance After Normal Business Hours
USA Only:
If you have an urgent need to contact QuickLabel's Technical Support department after our normal business hours (8:00 AM to 6:30 PM EST), please call Toll-Free 877-757-7978 or +1 401-828-4000. Your call will be answered by a voicemail system that will prompt you to leave a message. A Technical Support Engineer will receive your message in moments and will return your call promptly.
When leaving a message, please state your name, telephone number with extension, company name, the model number/model name of your product, and a brief description of the problem you're experiencing.
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Is Telephone Technical Support Service Free?
Following your receipt of a QuickLabel product you are entitled to free telephone Technical Support a period of 30 days. After that, you will be charged a fee each time you contact QuickLabel Telephone Technical Support unless you purchase an annual Customer Support Package.
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