Hello! My name is Hillary, and I just started as the Marketing Communications Intern here at QuickLabel!
Throughout the coming three weeks, I will be working as an intern here at QuickLabel, keeping Twitter, Facebook, all other forms of social media updated, and of course posting to this blog!
During my time here, I hope to interact with customers who utilize our label printers, (especially the Kiaro! inkjet label printer) and hear how your business is being impacted by our printing label products.
Also, I would love to learn more about some of the hardworking people here, whether it’s within manufacturing, sales, or corporate, and hear some personal stories about thier experiences here at QuickLabel.
Click here to learn more about Endicott’s Internship Program!
Here’s a little about me: I recently completed my second year as an English Major at Endicott College in Beverly, Massachusetts and cannot believe I am already half way done with my undergraduate college career! I’m currently involved in Endicott’s Internship Program.
For the past two years I have balanced my challenging classes, while also being an active member of the Endicott Dance Team.
School is very important to me. Since being an English major, writing papers and stories have become so common that they no longer intimidate me. I enjoy developing my writing, editing, and research skills, and discovering different forms of writing. This past year I also decided to declare a Business Minor, which I hope will assist with my future career goals.
Our trophy from Nationals!
As school keeps me busy, so does dance team. Being a member of this team has taught me how to balance my priorities, be truly dedicated, and most importantly have fun! We practice 3 times a week, perform at football and basketball games, and participate in community service throughout the community. My team and I traveled to Walt Disney World this past January to compete in the UDA National Dance Championship, where we made it to finals and placed 6th in the nation!
I am assured that I will be learning an extraordinary amount these next few weeks at QuickLabel, and cannot wait to see what this internship will have in store for me! I’d love to hear from you in the comments, or chat with you on Facebook, Twitter, or GooglePlus.
We got stylishly sanitary to tour Progressive Labs manufacturing facilities!
Bittersweet News as I leave QuickLabel, and We Welcome a New Marketing Communications Specialist!
I can’t believe this will be my last blog for QuickLabel, but I know you will be in amazing hands with the wonderful and lucky person who will be next to have the job of Marketing Communications specialist. I can’t begin to explain how thankful I am to have been welcomed into such an amazing company and job.
As for the readers and social media friends that I have “met,” I also can’t thank you enough! Thank you for your kind and insightful feedback and friendly conversations. I know you will be just as friendly and talkative with the new Marketing Communications Specialist.
QuickLabel Employees Volunteering at Ronald McDonald House
I started this job as I was finishing college, which was an interesting balance at first. I took an unconventional path through college, and spent most of my almost 6 years in college working at Disney World. QuickLabel however, was the first “grown-up” job I had. I was so ecstatic to be invited onto such a great team.
Some of my favorite memories from working here definitely are interviewing coworkers and customers to be featured in our blog. Our employee volunteer project is also very special to me, and something that provided great enjoyment and satisfaction. I hope the next Marketing Communications Specialist will enjoy it as much as I did, and find even more great local charities to work with.
Our volunteer project at The Welcome House
I don’t know if you all know this, but I have the BEST boss ever. April taught me so much about marketing, labels, packaging, copywriting, and provided me with endless tools. Not to mention, she’s just the nicest person (and always has a bowl of candy on her desk which has kept me well nourished this year)! I also had the pleasure of working with our talented Art Director Michael, who has helped me resize numerous images and put together graphics for social media. Our Marketing trio has been such a great support system, crazy brainstorming buddies, and fun travel companions.
I know you will be in excellent hands as I sadly leave this position to pursue other adventures. I look forward to following a fresh voice on the blog and social media, and you should too!
I hope you will stay in touch with me on LinkedIn! It has been such an exciting and interesting year. It’s certainly very bittersweet to say goodbye to my job as Marketing Communications Specialist, to coworkers, and to wonderful social media friends.
We turned to Facebook to see what customers had to say about their Media Specialist!
We already appreciate our media specialists, and we know all of our customers do to! That’s why we decided to give one of them a gift card for a fun night out at Dave & Busters. But, how could we choose? They are all amazing! So, we turned to Facebook to allow our customers to vote for their favorite Media Specialist!
The number of likes are one amazing thing, but the heartfelt comments and thanks from customers really have been phenomenal!
David Chadwick
David Chadwick is fairly new to his position as a Media Specialist, but he is not new to QuickLabel Systems or Rhode Island. In fact, David is a big New England sports fan! His customers voted for him, coining the term “Team Chadwick.” I think it’s pretty fitting!
Melody Allen is a very accommodating media specialist, even adjusting her work schedule to better serve our customers on the West coast. One of her customers is eternally grateful to her help because, “If I don’t like her it’s a long walk to pick up supplies.” Another said that she “Has been a great help since we purchased our first Vivo! Touch printer. Melody, I feel has gone above her duties to help us in any way she could.”
Melody is talented at sewing and crafting.
We can’t forget to give a special mention to Nicole Moosey. This mom to one, soon to be two is wonderful! She is the Media Sales and Customer Service Supervisor. Nicole is a very talented baker and singer. When I asked her what she likes most about her job she said, “I love the people, whether it’s the customers I have gotten to know and help throughout the years or the wonderful group of people that encompasses QuickLabel.”
One customer described what makes a good specialist saying, “Carla provides exceptional customer service. Prompt, Polite, and Persistent hardly begin to describe her desire for customer satisfaction. We have been very fortunate to have such an incredible Media Specialist working for our team.”
Carla got such an amazing number of likes on her post that she gets an honorable mention, and a $25 gift card!
Carla
We love hearing this kind of feedback from customers, especially because they haven’t even tried her fabulous baked goods that she brings into the office.
Although they are all wonderful, the Facebook contest winner with almost 40 amazing comments is Chris Chabot! This native Rhode Islander loves getting to talk to, and help customers all over the country. She has been in the printing industry in various ways for almost 30 years. Take a look at the recent blog featuring Chris to see why her favorite part of the job is her customers.
It’s not one sided though, Chris’ customers also love her! One customer explained her winning qualities saying, “even though Carla and David have been very helpful to me – I have to vote for Chris because she has been putting up with our “emergencies” and jumping through the many hoops my orders send her way – saving me much grief countless times over the years!”
Winner of the contest, Chris Chabot!
Another customer recommended we send Chris to train people at other companies saying, “Chris is the BEST! She needs to go to other companies and train customer service staff on how it’s done! She’s great!” I don’t think we will be letting her escape to any other company though!
Let’s hear it for QuickLabel Systems Media Specialists! If you haven’t already, please leave a comment for your favorite specialist
Learn why Chris’ customers love having her as a Media Specialist!
Although you may be getting to know Chris for the first time, she isn’t new to QuickLabel or Rhode Island. Chris has been with the company for about 9 years actually is a native Rhode Islander!
This former surfer, now fully wrapped around her granddaughter’s finger, really knows the meaning of customer service. Take a look at these fun facts about Chris that I learned during our interview.
QuickLabel: What are your hobbies? Chris Chabot: I actually like crocheting (yes some of my customers are probably saying “yeah right”), I love horses and horseback riding but have not been able to do it lately. I was the Assistant Director of the ESA (Eastern Surfing Association) but when my granddaughter was born, my husband, who is a top New England surfer, and I decided that we wanted to put our time and energy into our “baby girl Kaelyn” so we don’t do that anymore. She will be a surfer, though, if my husband has anything to say about it.
Chris and her granddaughter
QL: Tell me about your family. CC: OK, I have been married and divorced twice … you know what they say, the third time is the charm. My third marriage (yes I did it again) is to my wonderful husband Jim and we are still going strong. Out of my first marriage, I was blessed with my daughter, Nichole, who is 23 years old now. Nichole then blessed Jim and I with our granddaughter Kaelyn almost 4 years ago. I thought there was no greater love than a mother’s for her child … throw a grandchild into the mix … all bets are off. I tell my daughter all the time that she has to realize that she is was only the incubator for my grandchild and if I could have had Kaelyn first, I would have. My daughter knows that I’m kidding and most of my customers know my sense of humor and could see me saying that. Life revolves around Kaelyn now.
QL: What did you do before joining the QL team? CC: Where do I start? I have been in the printing industry for about 28 years … give or take a few when I was the Medical Records Supervisor for Rhode Island Hospital for about 3 years. I’ve worked in commercial printing, business forms, and promotional printing but I have to say that before coming to QuickLabel, the job that I enjoyed most was when I worked for a scratch lottery ticket printing company. I was with them for about 7 years I think and I was the Packaging Department Manager and Pressroom Supervisor. When they decided to relocate to Florida I had to opt out … no insult intended to my FL customers because I did spend every other week there for about 3 months helping with the relocation and it is a beautiful state.
QL: What is your favorite QL product? CC: I would have to say that my favorite product (so far) is the Kiaro! inkjet label printer. This seems to be a great printer from what I’ve heard from my customers and the Blanket Purchase Order (BPO) pricing program that we are now offering has made a lot of my customers happy and it actually makes my job easier once it’s in place because they don’t need to order every week or month. It’s automatic and I can concentrate on just calling them to see how they’re doing.
QL: What is your favorite part of your job? CC: That’s probably the easiest question that I’ve been asked … talking with my customers. No matter how busy I am, I love hearing about how things are going for them and they ask me in return. I consider them my friends, not customers. I have the best customers a Media Sales Specialist could possibly ask for. Having said that, I can’t omit the fact that I have a great Regional Sales Manager that I am teamed up with, John Cuomo! Funny story … and even John doesn’t know this …when I first started working for QuickLabel I was told to contact my sales people and introduce myself. So I called John and did so … you know how you can get a picture in your mind from the voice of a person?…..I pictured John as a tall slender white haired older gentleman whom I was initially intimidated by. Oh my god was I wrong! When he finally came to RI for a sales conference, I was shocked. My imagination just didn’t do him justice.
QL: Why do you make such an effort to connect with your customers? Why is great customer service so important? CC: I feel that it is my job to make their job easier so if it means giving them a call when I see that they haven’t ordered in a while or just calling to say hello because all we do is e-mail or fax, that’s what I like to do. There isn’t enough human interaction now-a-days so I try to keep that alive with my customers.
“Thanks Chris for all of your help and keeping our printers rolling.”
“Thanks Chris for always rushing me more labels when I run out at the last minute!”
“She has been putting up with our “emergencies” and jumping through the many hoops my orders send her way – saving me much grief countless times over the years!”
“Chris – it is always a pleasure working with you. You get my orders to me in a hurry and always put up with my “we are out” – thanks for all your help!”
“Chris is fast with correspondence and is a great big help with all of my orders! Thanks Chris!!!”
“Chris is the BEST! She needs to go to other companies and train customer service staff on how it’s done! She’s great!”
“Very helpful! Even if its weekend she gets back to me with answers to my questions!”
“Chris Chabot is the absolute BEST! She always helps and is timely and every company should have a customer service staff like Chris!”
“She always helps me out with my orders, can always tell me anything I need to know about the product. She’s saved me during super crazy order time, when we’ve run out of everything. She’s also super friendly and just a wonderful lady!”
I couldn’t help but do some shopping for myself while at O&H!
O&H Bakery Loves the Kiaro! Inkjet Label Printer
We recently visited O&H Danish Bakery in Racine, Wisconsin. This family bakery is a tradition in the area, and all over the world. Their most well known product is the traditional Danish kringle. This labor intensive flakey buttery pastry with delicious filling is popular not only in all of their Racine retail locations, but also all over the world. O&H ships their melt-in-your-mouth kringles globally.
O&H loves working with QuickLabel Systems for many reasons O&H President and Owner Eric Olesen said, “Our bakery was founded on a principle of if we are going to do something let’s do it well and knowing that we can do something well still isn’t good enough, we want to continue to get better at what we do. One of the reasons that we chose Kiaro! for a label printer is that we really like the quality. I’m a firm believer that people eat with their eyes. Part of the experience of shopping for bakery is not looking just at the bakery but the first thing they are going to see many times it the label that’s on the bakery product. So we really want good detail, one that’s well representing that image that we are trying to portray on the label and I think that the Kiaro! printer does just that for us.”
Wendy Xavier printing labels for bakery items
O&H Danish kringles come in a wide variety of flavors. Personally I loved the one with cherry filling. We were also lucky enough to sample some of their other baked goods which include pies, cookies, breads, cakes, and much more. I highly recommend all of the flavors though, so go ahead and order a kringle today!
O&H loves the possibilities that the Kiaro! provides. They value the savings they get and being able to keep up with FDA label requirements and ever changing ingredients without ever wasting a roll of labels.
Of course they also love the quality of the printer and labels Wendy Xavier, Administrative Quality Control Manager explained. “The most impressive feature of the Kiaro! is the quality of the picture. The round labels that we do, those are my favorite because it has a picture of the bakery on it. It’s very clear and it’s just really good quality.
If you would like to see for yourself how the Kiaro! inkjet label printer will help you gain more customers schedule an in-person demonstration in your office or factory.
Progressive Labs prints easy to read nutrition labels with the Kiaro!
QuickLabel Has Your Guide to Software and Label Solutions Perfect for Nutrition Labels
You’ve already come up with the best recipe ever, and you can’t wait to start marketing and selling it to customers. One thing is standing in your way though, nutrition labels. Not sure where to start? What needs to be on your label? Can’t decide the best way to print your labels? Not to worry, we can help!
To start you need to know what information must be included on your nutrition labels. You can find up- to-date information and potential changes on the Food and Drug Administration website. It’s important to stay on top of ever changing requirements and have the ability to adapt to these changes quickly and cost effectively. Vice President of O&H Danish Bakery in Racine, Wisconsin knows how challenging it can be to keep up with label changes as ingredients and FDA requirements change. He said, “With the Kiaro!, we don’t have to worry about changing ingredients lists and having to get rid of an entire stock of labels.” He loves the ability to make on the fly changes without having to worry about losing money throwing out unused labels.
O&H prints labels for their bakery items with the Kiaro! Inkjet Label Printer
Lucky for you there is software that can help you through the process of making and formatting your nutrition labels. Here are a few you can look into to choose which is best for your products.
Basic:
NutritionFactsMaker.com offers the ability to manually enter your nutrition information and create FDA Nutrition Facts Labels, Canadian Nutrition Facts Templates, and USDA Seals. This program does not perform nutrition analysis on products or recipes. To use you must already know your nutrition information. Prices start very low at less than $20.
Advanced:
Axxya Systems, which provides both food analysis and nutrition labeling, and its Nutritionist Pro™ software. With this system you will be guided in making nutrition labels that follow FDA requirements, access to nutrition information for thousands of ingredients, options for Spanish and French labels, and lets you export the labels in a number of formats so you know you can print them with a QuickLabel printer. This system costs about $600, but provides many options and helpful features.
The Kiaro! prints beautiful front of product labels as well as nutrition labels
How to Print Your Nutrition Facts Labels
QuickLabel Systems offers the perfect label printer solution for you. Instead of having to spend extra time and money waiting for pre-printed labels (which will go to waste if labels have to be changed at all), you can invest in a Kiaro! desktop inkjet label printer. The Kiaro! is incredibly easy to use and prints any batch size at the touch of a button. Thanks to the Kiaro! you will have the ability to change label information as frequently as you need to without wasting any labels. The photo quality labels print at up to 8 inches per second and 1200 dpi. This allows you the ability to print all the necessary nutrition information at a small print. The text will still be legible and you won’t waste ink!
You can get started printing with a Kiaro! label printer right away, just schedule an in-person demonstration for this competitively priced printer. If you are just getting started and don’t want to limit your cash flow, you can also get a Kiaro! on a 0% interest lease deal!
Electronic cigarettes are becoming increasingly popular
The Kiaro! Inkjet Label Printer is perfect for Printing Nicotine Replacement Product’s Labels
With the ever increasing popularity of electronic cigarettes and nicotine replacement therapies, manufactures need to be ready for change. The Kiaro! inkjet label printer, has proven to be a perfect solution for electronic cigarette and eLiquid manufacturers thanks to the affordability, speed, label quality, and flexible options for sizes and label materials.
What Products May Help Smokers Quit?
There are four main products that can help people quit smoking; nicotine gum, electronic cigarettes, transdermal nicotine patch, and nicotine lozenge products. There is certainly a lot to consider in determining the best method for you. If you have questions about quitting smoking, you should certainly contact your doctor.
How Nicotine Replacement Therapy Labels Might Be Changing
According to the FDA there is now enough research on the use of nicotine gum, transdermal nicotine patches, and nicotine lozenge products for helping people to quit smoking to change label regulations. “The changes that FDA is allowing to these labels reflect the fact that although any nicotine-containing product is potentially addictive, decades of research and use have shown that NRT (nicotine therapy replacement) products sold OTC do not appear to have significant potential for abuse or dependence. The changes being recommended by FDA include a removal of the warning that consumers should not use an NRT product if they are still smoking, chewing tobacco, using snuff or any other product that contains nicotine—including another NRT.”
Many people are now quitting or avoiding smoking due to health risks and laws banning smoking from many public places. Many people find it hard to quit even with the use of nicotine replacement products as they miss the routine or ritual of smoking. Vaping is the use of electronic cigarettes that create vapor rather than smoke. Vaping has become much more mainstream and recognized as socially acceptable. In fact, some people use it as a social pastime. With the ever-increasing popularity of vaping, there are more and more electronic cigarette manufacturers, many of whom are turning to the Kiaro! label printer to help grow their business.
The Kiaro! Inkjet Label Printer Meets the Needs of Electronic Cigarette Manufacturers
If you are a maker of eLiquid or ejuice for electronic cigarettes, you probably have a variety of different flavors of eLiquid. By now you’ve probably discovered that it costs you a lot to buy printed labels for each eLiquid flavor you sell. The solution if to print eLiquid labels yourself, using the desktop Kiaro! inkjet label printer. You’ll print bottle labels only when you need them, in the exact quantity you need (so there are no extra labels to keep in inventory!)
The Kiaro! continues to prove itself as the ideal solution for manufacturers of electronic cigarettes, refill cartridges, and for the eliquids or ejuice that create vapor. This is because of the Kiaro!’s low cost per label, high speed, and on demand printing capability. With the Kiaro!, here is no need to keep printed labels in stock, as you will have the ability to print thousands of labels an hour at the touch of a button. Thanks to its 1200 dpi photo-quality label printing, you will also be able to print legible text even at a small font size, so you can fit any and all necessary information on every label.
How You Can Start Enjoying the Benefits of a Kiaro! Label Printer
If you want sample labels, or to see your own label artwork printed with the Kiaro! contact us today to schedule a 15-minute in-person demonstration of the Kiaro! in your factory or office! With a price tag of less than $10,000 and an option for a 0% interest lease deal on the Kiaro!, we know your business and wallet will love what the Kiaro! can do for you.
Although we call Kris an import (he’s from Massachusetts), he’s a great fit to help our New England customers with their label and ink needs! Kris has recently joined us full-time in our West Warwick, Rhode Island headquarters. I know what you are thinking, “don’t you all have enough people named Chris already?!”
As it turns out it’s okay because his name starts with a K. In fact, his parents almost named him Christer, because they wanted something unique. Kris doesn’t necessarily believe this story his parents told him, he says, “I think this was all a ploy to make it easier to Google me.”
Kristopher Chatlosh in the Providence College Pep Band
Kris moved to Rhode Island to attend Providence College, where he majored in both Management and Finance. He also played alto saxophone in the Pep Band during college. He’s not coming to us fresh out of college though, he has worked as a Data Production Specialist where he programmed surveys and data interfaces, built reports and coordinated panel recruitment.
He’s not all work and no play though! Like several others in the office (not including me), Kris is quite the sports fan. In fact, when asked where his favorite place he has traveled to is he replied, “Madison Square Garden for the Big East Tournament because there is no atmosphere more vibrant.”
Kris as a young #14
Not only does Kris enjoy watching sports, but he also likes to play basketball, dodge ball, softball and tennis. In the rest of his free time he likes to go fishing and go to concerts. Kris keeps all the ticket stubs from concerts and sporting events that he attends. Do you?
Kris has really enjoyed getting to know some of his customers, and delights in the fact that each day he learns new things about them. He loves hearing their stories and being able to help them in any way he can! He’s been surprised by the vast spectrum of industries and businesses that he has the pleasure of working with, as it provides a lot of variety for him.
Of course I wanted to know if Kris has a favorite QuickLabel product yet. He said, “it’s the Kiaro! inkjet color label printer obviously. It’s only the fastest, sharpest, purplest printer.” Kris is ready to help all customers though as he says, ‘because there are people in the world that are yet to have all of their label needs satisfied, I aim to change this!”
La Crema Coffee Loves Owning the Kiaro! Inkjet Label Printer
As I walked through the front doors of the pink and green painted building, I was enveloped in the smell of butterscotch, vanilla, and caramel coffee. This heavenly scent is otherwise known as freshly brewed Grumpy Grog from La Crema Coffee Company. One look at the colorful labels and bright green packaging and I was sold.
It was amazing to watch the process of roasting coffee beans!
La Crema Coffee Company in Hamilton, Ohio is a wonderful boutique coffee roaster with a wide variety of seasonal roasts and specialized packaging. Actually, they are rapidly outgrowing the “boutique” title since they roasted and sold over 500,000 pounds of coffee beans last year.
I had a great time meeting La Crema owner Melissa Flohn in person (finally!) and seeing for myself just how well La Crema Coffee is doing with their Kiaro! label printer. I was in awe of their unique, well thought out coffee product lines that make the perfect gift item, and had a chance to admire their seasonal label designs for all of next year! Watch the video below to see for yourself!
Melissa told me that the packaging of La Crema coffee is just as important as its taste, because the packaging draws the customer in while the taste and quality keep the customer coming back. “The most important thing for packaging at retail is design and color. When I do a trade show, first thing I hear when my customers say when they walk up to the booth is ‘oh my goodness I love all the color and look at the beautiful labels on that package,’” she said.
Sneak peak of La Crema’s Fall 2013 label artwork
Their coffee label artwork is just that – artwork. That is why La Crema Coffee collaborates with artist Amy Gantt of Lula Bell Art and Designs. Amy loves knowing that her label artwork will be printed by the Kiaro! with nothing to hinder her creativity. She exclaimed that, “I know with the Kiaro! printer, I don’t have to think about it. I know I can create artwork that I truly believe in, and the Kiaro! printer will print it as I create it.”
Another benefit of owning the Kiaro! is its ability to print labels on-demand, as needed to fulfill orders. La Crema loves that they don’t end up over-purchasing coffee labels that will sit on a shelf for months, or waste labels if they change artwork or product information.
Melissa explained that shipping fresh coffee and printing labels on demand go together, saying, “We think it’s very important that coffee doesn’t sit on a warehouse shelf. Everything is roasted to order, when a customer orders their coffee we actually roast it, flavor it, and package it when the order is taken. The labels are even created when that customer orders.”
Not only does this keep them from having a stock of labels sitting around, but it also saves them money.
Amy Gantt and Melissa Flohn
Melissa told us that the Kiaro! label printer is a winning combination of time and money savings. “The Kiaro! has saved us a lot of time and a lot of money. This is one really important thing to me: it doesn’t waste labels which is very very important.”
The ability of the Kiaro! to print without wasting even one label between batches makes Kiaro! owners happy because they know their savings will add up!
Melissa likes “the fact that QuickLabel has taken care of all of our needs. It’s actually a one stop for us and when you’re running a business that’s very important. We make one call, whether it be a service call or to order supplies and it’s finished.”
I was thrilled to hear Melissa say that, because as QuickLabel employees, we’re proud that QuickLabel Systems is here to support Kiaro! owners in everything from hands-on product training, to ordering labels and inks, to getting technical support assistance if needed.
Melissa sums up her 7 months of experience with the Kiaro! label printer this way: “We love the Kiaro! … It is worth the investment. It’s going to save you time, it’s going to save you money, it’s going to achieve the colors you are looking for in your packaging, and with the beautiful packaging your sales will definitely increase.”
If you like 100% Colombian coffee that looks as good as it tastes, you’ll love La Crema Coffee Company. To find out where you can buy La Crema coffee gifts, contact Melissa by email at Melissa@LaCremaCoffeeCompany.com, or by telephone at 513-779-6278. You’ll love Lulla Bell Designs by Amy Gantt. Check out her design store here: http://www.lulabellart.com/gifts.html
If you would like to enjoy the same sweet success that La Crema Coffee Company has, then contact us today to schedule an in-person demonstration of the Kiaro! in your factory or office!
We are teamed up to lend you a hand any way we can!
Newly Formed Media Specialist and Regional Sales Manager Teams
Same great product, new packaging! Our wonderful inside Media Sales Specialists and local Regional Sales Managers are now teamed up together so they can better meet your needs.
Each Media Sales Specialist at our factory headquarters is now paired up with a local salesperson in your area to ensure that QuickLabel is maximizing its ability to knowledgeably assist every customer.
This means you will still be able to depend on the same great service you are already accustomed to receiving, but now your team will be able to better coordinate your requests and questions even better!
One thing I think you will really benefit from is having a direct contact right here at our factory headquarters. This is great because now, for example, you can either let your local Regional Sales Manager know OR let your Media Sales Specialist know when you need a new label shape or size, and both will be up to date on current manufacturing and shipping times.
Also, the Media Specialists work in the same room as Tech. Support, so you really can have all your questions answered easily! We wanted to save you time, and we hope that’s exactly what this direct connection to service, support and manufacturing will do for you.
Media Sales and Customer Service Supervisor Nicole Moosey explained to me what this means for customers saying, “It’s a positive change. The customer will still receive the same great service that they have always been used to. For some, they may be dealing with a different Media Sales Specialist, but each and every one has been trained to handle anything! No matter what we still pride ourselves on providing the best customer service to our customers.”
Our newly aligned teams are here to support you!
Drum roll please! Here are the newly aligned teams:
National Sales Manager Bill Pizzuti is happy about this change because, “teams can better coordinate and focus on the specific labeling requirements of the customers and companies within their respective and localized territories covered.”
I hope you take this opportunity to introduce yourself to your Media Specialist. Or, if you have the same team, it’s the perfect time to call them to catch up and place a label or ink order! Enjoy this team alignment – we think it will be the perfect system to help you create the perfect labels for your products!
Hello! My name is Hillary, and I just started as the Marketing Communications Intern here at QuickLabel!
